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Access to information
line Customer Care Action Line, including complaints
Telephone: 0860 100 333
Email:
complaintsoffice@aforbes.co.za

Motor and Home Insurance Services Customer care, including complaints
Telephone: 0860 100 003
Email:
care@aforbes.co.za

Retirement, Investment, Insurance and Estate Planning Products and Services
Telephone: 0860 100 444
Email:
iac@aforbes.co.za

Surplus
Telephone: 0113243407
Fax: 0112631999
Email:
surplusqueries@aforbes.co.za

Pensioner Queries (Pensioner Payroll)
Telephone: 0112632120
Email:
pensionerqueries@aforbes.co.za

Traditional Funds
Telephone: 0800 112 157

Annuities
Telephone: 0116690974

AF Online: accessing values for members of participating funds
Telephone: 0860 100 333 / 0113243401
Fax: 0112632120
Email:
afonline@aforbes.co.za

Switches (AFAS/AFRF)
Telephone: 0860 100 333
Fax: 0112632948
Email:
zzswitches@aforbes.co.za

Divorce Orders
Telephone: 0860 100 333
Fax: 0112630901
Email:
divorceorders@aforbes.co.za
Information Manual

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